Last updated: December 1, 2025

Contact: +91 9606461119  |  viratcabss@gmail.com

1. Introduction

We value your privacy and are committed to protecting the personal information you share with us when using our taxi and car rental services. This Privacy Policy explains what information we collect, how we use it, and your rights.

2. Information We Collect

We collect only the information necessary to provide and improve our services. This may include:

• Contact information: name and phone number.
• Trip details: pickup/drop locations, date, time, and booking notes.
• Payment details: payment method and transaction references (we do not store full card numbers).
• Optional: email address for invoices or receipts, and feedback/support messages.

3. How We Use Your Information

We use the information for purposes including, but not limited to:

• Confirming and managing bookings.
• Assigning drivers and coordinating trips.
• Processing payments and issuing receipts/invoices.
• Providing customer support and responding to inquiries.
• Improving our services and communicating important notices.

4. Sharing and Disclosure

Your personal information is shared only as necessary to provide the service:

• Assigned driver: we share trip-related details (name, phone, pickup/drop location) with the driver assigned to your trip.
• Service providers: we may share limited data with payment processors or accounting providers.
• Legal: we may disclose information when required by law or to protect our legal rights.

We do not sell your personal information to third-party marketers.

5. Data Security

We implement reasonable technical and organizational measures to protect your data. Access to booking information is restricted to authorized staff and drivers. While we work to protect your information, no system is completely secure — if you suspect misuse, contact us immediately.

6. Data Retention

We retain customer information only as long as necessary for trip completion, billing, and customer service. If you request deletion of your data, we will remove it from our active systems unless retention is required for legal or tax purposes.

7. Your Rights

You can request access to your personal data, correction, or deletion. To exercise these rights, contact us at the details below. We will respond to legitimate requests within a reasonable timeframe.

8. Payments

We accept payments via UPI, bank transfer, or cash. If you pay online, the transaction is processed by a trusted payment gateway — Virat Cabs Hubli does not store full card numbers or sensitive payment credentials on our systems.

9. Children

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy occasionally. We will post changes on this page and update the "Last updated" date at the top.

11. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact:

Virat Cabs Hubli
Sony Apartment ground floor, opp BSNL tower, Lingarajnagar North, Hubballi, Karnataka 580031
Phone: +91 9606461119
Email: viratcabss@gmail.com

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